fb777's Privacy Policy

Introduction and Scope

This privacy policy applies to all users of the fb777 platform. When you create an account on fb777, use our services, or browse our website, you are considered to have accepted the terms of this policy. Reading our full Terms and Conditions together with this privacy policy will give you a complete understanding of your rights and responsibilities.

fb777 is committed to providing a safe and transparent environment for players in Bangladesh. We treat the privacy of your personal information as our highest priority, and your data is never sold to third parties under any circumstances.

This policy may be updated from time to time. For any changes, we will note the updated date on the website. For significant changes, a notification may be sent to your registered email address.

What Information We Collect

fb777 collects the following types of information to operate its services:

2.1 Registration Information

When you open an account on fb777, we collect your full name, date of birth, mobile number, email address, and your chosen password. This information is essential for managing your account and verifying your identity.

2.2 Identity Verification Information

To keep financial transactions secure and as part of the account verification process, we may collect a copy of your national ID card or passport. These documents are used solely for the verification process and are stored securely.

2.3 Financial Information

To process deposits and withdrawals, we collect information related to your payment method. fb777 supports bKash, Nagad, Rocket, Upay, and bank transfer for payments. We never store your full bank account number or mobile banking PIN.

2.4 Usage Information

Information about which games you play, how long you spend on the platform, and which sections you visit is collected automatically. This information helps us improve the quality of our services.

2.5 Technical Information

Your IP address, browser type, device information, and cookie data are collected automatically. These are used to maintain security, prevent fraud, and improve service quality.

Purpose of Data Use

fb777 uses the information it collects only for the following purposes:

• To create, manage, and verify your account
• To process all financial transactions, including deposits and withdrawals
• To properly provide bonuses, promotions, and VIP benefits
• To provide 24/7 customer support and resolve complaints
• To maintain platform security and prevent fraud
• To meet legal obligations
• To customize services according to your preferences
• To improve the platform's services and user experience

We never sell your information to advertising companies, and your data is not used for any purpose unrelated to fb777's services.

Data Storage and Security

fb777 uses industry-standard security technology to protect your information. Our platform is secured with SSL encryption, which keeps all data transmitted between you and our servers private.

4.1 Encryption Technology

All data transmitted on the website is protected through high-grade encryption technology. Payment information is processed through an additional layer of security.

4.2 Server Security

Our servers are located in secure data centers and undergo regular security checks. Advanced firewall and anti-virus systems are used to prevent unauthorized access.

4.3 Staff Training

fb777 staff are trained on protecting the privacy of your information. Only authorized personnel can access necessary data, and a log is kept of every access.

4.4 Data Retention Period

We retain your information while your account is active. Even after an account is closed, certain information may need to be kept for a specific period to meet legal obligations.

Data Sharing and Third Parties

fb777 never sells or rents your personal information. However, in specific circumstances we may share limited information with trusted third parties:

• Payment Processors: Information necessary to complete transactions via bKash, Nagad, Rocket, Upay, and bank transfer is shared.
• Technology Partners: Only the necessary information is shared with service providers used to operate the platform.
• Legal Authorities: Information may be provided in response to a court order or a lawful request from a law enforcement agency.
• Fraud Prevention: Information may be shared with service providers that assist in analyzing data to protect platform security.

Any third party is required to comply with our privacy standards and may not use your information for their own purposes.

Cookies and Tracking Technologies

The fb777 website uses cookies and similar technologies. Cookies are small text files stored in your browser that improve your browsing experience.

6.1 Essential Cookies

These cookies are necessary for the core functionality of the website. They are used to maintain login sessions and ensure security. Disabling these cookies will prevent the website from working properly.

6.2 Functional Cookies

These cookies help remember your preferred language, theme, and other settings. They make your visit more convenient.

6.3 Analytical Cookies

These cookies are used to understand how the platform is being used and to improve services. The data collected is anonymous and does not directly identify you.

You can control cookies by changing your browser settings. However, disabling certain cookies may make some features of fb777 difficult to use.

Your Rights

As a user of fb777, you have the following rights:

7.1 Right to Know

You have the right to know what information we hold about you. You can contact our support team at any time to request details of your stored information.

7.2 Right to Correction

If any information we hold about you is incorrect or incomplete, you have the right to request a correction. This can be done through your account settings or via support.

7.3 Right to Deletion

In certain circumstances, you may request that your personal information be deleted. However, some information may be required to be retained for a specific period due to legal obligations.

7.4 Right to Opt Out of Promotional Communications

If you do not wish to receive our promotional messages, you can turn this off at any time. This can be done through your account settings or by notifying the support team.

Protection of Minors

fb777 strictly follows a 21+ age policy. Our platform is not intended for anyone under the age of 21, and we do not knowingly collect information from anyone under 21.

Age is verified at the time of registration. If a user opens an account by providing false information, fb777 reserves the right to close that account and the related funds may be withheld.

To learn more about responsible gaming, visit our Responsible Gaming page, which contains detailed guidance on keeping yourself and your family safe.

International Data Transfers

To operate our services, some data may be processed on servers located in various countries. In such cases, we ensure that data protection standards are properly maintained.

For any international data transfer, we comply with applicable laws and standards, and appropriate agreements and measures are in place to ensure the protection of your information.

Policy Changes and Updates

This privacy policy may be updated due to platform improvements or legal changes. For any change, the "Last Updated" date at the top of the page will be revised.

For significant changes, we will display a notice on the website or send a notification to your registered email. Continuing to use fb777 after a change means you have accepted the new policy.

For overall information about our services and terms, visit the About Us page.

Contact and Complaints

If you have any questions, concerns, or complaints about this privacy policy, please contact fb777's support team. Our support team provides assistance in both Bengali and English, 24/7.

You can get immediate help through live chat. To contact us by email: [email protected]

We try to process all privacy-related requests within a reasonable time. Providing detailed information about your request will help us respond quickly and accurately. For answers to common questions, visit our FAQ section.